The Roelofsen service team is here to help you on your way!
Service & maintenance
At Roelofsen, quality and craftsmanship are at the heart of everything we do. While we only work with premium materials and adhere to the highest standards, unforeseen incidents or technical issues can occasionally occur. Additionally, every vehicle requires periodic maintenance. Our service team, consisting of 8 experienced and specialized mechanics, is ready to handle any challenge. In our fully equipped workshop, they ensure your vehicle is inspected and/or repaired quickly and professionally.
When your truck needs repairs, we always provide a clear quote in advance, preventing unexpected costs. If additional work is required during the repair, we will contact you first before proceeding. At Roelofsen, we offer tailored service, fully aligned with your needs. We aim for a quick turnaround so that you can get back on the road safely and promptly.
Damage
We are sorry to hear that your Roelofsen horse truck has been damaged. Our Customer Service team is ready to assist you in reporting the damage and scheduling an appointment. To ensure the process runs smoothly, we kindly ask you to provide at least five clear photos: two close-up shots where the damage is clearly visible, and three taken from about five meters away to show the location of the damage. Based on these photos, our service staff will assess the damage and prepare a quote for you. Don’t forget to indicate whether the damage is claimable.
